Privacy Policy

Effective date: September 1, 2025

XentraPay (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing details, and other information you voluntarily provide through forms, registrations, or communications.
Usage Data: Information about how you access and use our website, including IP address, browser type, device information, pages visited, and time spent on our site.
Cookies and Tracking Technologies: We use cookies and similar tools to improve website functionality, analyze trends, and enhance user experience.

How We Use Your Information

We use the information we collect for purposes including:

To provide, maintain, and improve our services.
To process transactions and deliver requested services.
To respond to inquiries, support requests, and communications.
To personalize user experience and content.
To send updates, newsletters, and marketing communications (with your consent).
To comply with legal obligations and enforce our terms of service.

How We Share Your Information

We do not sell or rent your personal information. We may share information only in the following circumstances:

With Service Providers: Trusted third parties that help us operate our website, process payments, or deliver services.
For Legal Reasons: When required by law, regulation, or legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the business.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or storage system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the right to:

To exercise these rights, please contact us at: info@xentrapay.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If we learn that we have, we will delete it promptly.

Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: info@xentrapay.com